Our Privacy Policy was last updated on September 23, 2026.

Superpowers Services LLC (“Superpowers,” “we,” “us,” or “our”) is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and disclose information when you use the Superpowers service and the Superpowers mobile app (listed in the app stores as “Superpowers Now”; together, the “App”). The App is designed to make it quick and easy for our clients (business owners, entrepreneurs, CEOs) to hand work to their Superpowers Executive Assistants (EAs) and to see the plans and profiles we build with them.

This Policy applies to the App, to text messaging with your assistant, and to the information we hold about you as a client of Superpowers.

Information We Collect

When you use the App or work with your assistant, we may collect the following types of information:

• Account Information: your name and email address. The App signs you in with a one-time code we email to you; there is no password. We only create an App sign-in for people who are already Superpowers clients.
• What You Send Your Assistant: the voice recordings, typed notes, photos, files, links and other content you choose to send through the App, including content you share into the App from other apps. Nothing is recorded or uploaded until you tap to record and tap to send. The App does not listen in the background. A recording you start keeps going if you lock your phone or switch apps, and your phone shows that a recording is in progress the whole time.
• Transcriptions and Summaries: the written transcript of each voice recording and the short summary we generate from it, so your assistant can read a request as well as listen to it (see “AI Processing” below).
• Feedback: feedback you choose to send about your assistant through the App, by voice or text.
• Your Flight Plan: the goals, waypoints, Superpower and Vision recorded in your Flight Plan sessions with a Superpowers facilitator, and the waypoints you mark as done in the App.
• Your Frequency Profile: if you take the Frequency behavioral assessment, your responses and the resulting profile (your archetype, six behavioral dimensions and the narrative descriptions built from them).
• Usage Data: how you use the App, such as the frequency and length of your recordings and the features you use.
• Device Information: your device type, operating system and App version, and a notification token if you allow notifications, so we can tell you when a request is completed or when your assistant is ready.

The App does not collect your location, contacts, calendar, health or financial data, or browsing history, and it contains no advertising or third-party tracking.

How We Use Your Information

We use your information to:

• Provide the Service: to deliver what you send to your executive assistant and carry out your requests.
• Generate Transcriptions and Summaries: to create a written transcript and a one-line summary of each voice recording for your assistant’s convenience, and to transcribe voice feedback.
• Show You Your Plan and Profile: to display your Flight Plan and your Frequency profile to you, and to give your assistant and the Superpowers team who support you the same information so they can work with you well.
• Communicate with You: to send you sign-in codes, notifications about your requests, and updates related to the App.
• Improve the App: to analyze usage patterns and improve the App’s functionality, performance and user experience.
• Ensure Security: to protect the security and integrity of the App and our users’ information.

AI Processing

To let your assistant read a request as well as listen to it, we send each voice recording to OpenAI for speech-to-text transcription, and we send the resulting transcript to Anthropic to produce the short summary that becomes the request’s title. Both providers act as our service processors: they process the content on our behalf, return the transcript or summary, and do not use your content to train their models. Photos, files and typed notes are not sent to these providers.

Transcription is part of how the service works, so every voice recording you send is transcribed. If you would rather your assistant only hear you, send your request as a text note instead, or contact us at the address below.

We also use AI to support the Superpowers team in their work for you, for example to help your assistant prepare. That use is limited to content you have already shared with us and is subject to the same processor terms.

How We Share Your Information

We do not sell or rent your information, and we do not use it for advertising.

• Your Superpowers team. What you send and the profiles we hold are visible to the people who support your engagement: your executive assistant, the Superpowers staff who supervise, coach and quality-check their work, and the facilitator of your Flight Plan sessions. Feedback you send about your assistant is shared with your assistant and, when you leave that option on, with the Superpowers coach who supports them.
• Service providers. We use providers to run the App on our behalf and only for that purpose: OpenAI and Anthropic (transcription and summaries, above), Supabase (database and sign-in), Cloudflare (file storage), Resend (sign-in and service emails), Expo and Apple’s or Google’s push services (notifications), Google (calendar events for sessions booked with you) and our telecommunications provider (text messaging, below). Your data is encrypted in transit.
• Legal. We may disclose information when required by law or to protect the rights, safety and property of Superpowers, our users or others.

Members of the Superpowers team who support you may be located outside your country.

We do not share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes, and we do not share that information with the third-party vendors referenced above except as strictly necessary to deliver the messaging you have consented to (for example, our telecommunications provider that transmits the messages).

SMS / Text Messaging

As part of the Superpowers service, your dedicated executive assistant communicates with you by text message (SMS and MMS) from a phone number assigned to your engagement.

When you provide your mobile number to receive messages from your Superpowers assistant, your mobile information and opt-in consent will never be shared with or sold to third parties or lead generators for any purpose, including marketing. Msg & data rates may apply; msg frequency varies. Reply STOP to opt out, HELP for help.

The following applies to that messaging:

Consent. When you provide your mobile number during onboarding and opt in, you agree to receive SMS and MMS messages from your assistant’s dedicated line to coordinate tasks, scheduling, requests, and other matters related to the service you have engaged us to provide. These messages are conversational and sent on your behalf or to you by a real assistant; they are not automated marketing.

We do not share your mobile information. We do not sell, rent, or share mobile phone numbers, text-messaging opt-in data, or SMS consent with any third parties or affiliates for their marketing or promotional purposes. Mobile information you share with us in connection with this messaging is used only to provide and support the service. This category of data — mobile opt-in and consent — is expressly excluded from any sharing described elsewhere in this Policy.

Message frequency. Message frequency varies and depends on your activity and your interactions with your assistant.

Message and data rates. Message and data rates may apply, depending on your mobile carrier and plan.

Opting out. You can opt out at any time by replying STOP to any message from your assistant’s line. You will receive a single confirmation message, after which we will not send further messages to that number unless you opt back in by replying START. For help, reply HELP or contact us using the details in the “Contact Us” section of this Policy.

Delivery. Carriers are not liable for delayed or undelivered messages.

Data Security

We implement industry-standard security measures to protect your data, and data is encrypted in transit. However, no method of transmission over the internet is 100% secure. Sign-in codes expire after ten minutes and can be used once; keep them to yourself.

Data Retention

We retain your information for as long as you are a Superpowers client and for as long as needed after your engagement ends, so that we can answer questions about the work we did for you, unless you ask us to delete it sooner. We may retain and use information beyond that as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to:

• Access, update, or delete your account information.
• Request a copy of your data.
• Opt out of certain data processing activities.

To exercise these rights, contact us at appsupport@superpowershq.com.

Deleting Your App Account

Your App sign-in and the devices registered for notifications can be removed at any time by asking us at appsupport@superpowershq.com, or from the Support screen inside the App; we complete the request within a few business days. Deleting the App account does not end your Superpowers engagement, and the requests you already sent your assistant remain part of the work record for that engagement, retained as described above. To delete those records as well, or to end your engagement, contact us at the same address.

Children’s Privacy

The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

Third-Party Links and Services

The App may contain links to third-party services. We are not responsible for their privacy practices, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and on our website, and the date at the top of this Policy will change. Your continued use of the App constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, contact us at:

appsupport@superpowershq.com

Superpowers Services LLC 3120 Southwest Fwy., Suite 101, PMB 66556 Houston, TX 77098